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Consumer Data Right

The Consumer Data Right (CDR) reform – as well as broader government 'consumer choice' policies – are designed to:

  • offer Australians greater control over their energy data, and 
  • empower Australia’s energy consumers to choose from a range of tailored and innovative products and services. 

During 2021, it is anticipated that the CDR will commence in the National Electricity Market (NEM) – that is, the electricity market on Australia’s east coast (Queensland, New South Wales, Australian Capital Territory, Victoria, Tasmania and South Australia). 

To facilitate CDR implementation in the energy sector, an ambitious Consumer Data Right (CDR) Program has commenced with various stakeholders in government, industry and community circles, including the Australian Competition and Consumer Commission (ACCC), Federal Government (Treasury), the Consumer Data Standard Body (CDSB, part of CSIRO’s Data61), the Office of the Australian Information Commissioner (OAIC) and energy consumer groups.

The CDR Program seeks to offer Australian energy consumers with easy access to their energy consumption data, so they can readily choose, compare or switch their energy retailer, and make more informed decisions on the right investments in energy-efficient appliances and distributed energy resources (or DER) - such as rooftop solar PV and battery storage devices.

Work is already underway to design and develop a single access Gateway for consumers to easily and securely access their energy data. AEMO is working with accredited energy data recipients (such as comparison websites) to apply the Gateway model functionality, and with State governments to create and deliver data services to enhance energy efficiency policies and programs.

The Gateway model is endorsed as the ACCC’s preferred model for third party access to energy consumer data in the National Electricity Market as it provides a high level of user functionality and is cost-effective. 

For more information, refer to the ACCC’s Position Paper: Data Access Model for Energy Data and our Energy Live article AEMO welcomes CDR in energy to learn more about the Consumer Data Right in Energy.

How to get involved in the CDR Program

Stakeholder engagement: AEMO is consulting with a wide range of stakeholders from the energy sector, public sector, consumer forums, regulatory bodies, technology companies and research agencies.

Interested parties are offered the opportunity to participate and engage in shaping and developing the CDR Program via various working groups and forums hosted by AEMO, the CDSB, the ACCC, Commonwealth Treasury and the OAIC.

For more information about AEMO's CDR Program

Email us: consumerdataprogram@aemo.com.au

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